Legal notice

Contact Information

RealPets is dedicated to providing professional support for our community. For all order inquiries, tracking updates, or product questions, please contact our official support desk directly.

• Support Email: support@realpets.store
• Operating Hours: Monday to Friday, 9:00 AM - 5:00 PM (CST)

Please note: All official support inquiries must be sent via email. We do not handle customer support or order adjustments via social media direct messages (DMs) or comments. Please include your order number in your email for faster assistance.